CITYQUEST

CITYQUEST

Privacy Policy

Our Commitment to Your Privacy

We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our member portal.

Information We Collect

When you create an account and use our site, we collect the following information:

  • Account Information: Username, email address, and password (encrypted)
  • Profile Information: Full name (optional), notification preferences
  • Activity Information: Event RSVPs, poll votes, suggestions, and comments you post
  • Messages: Contact messages you send to site administrators

How We Use Your Information

We use your information solely to provide and improve our services:

  • To create and manage your account
  • To enable you to participate in events, polls, and community features
  • To send notifications about events (only if you've opted in)
  • To respond to your messages and provide support
  • To improve our platform and user experience

What We Don't Do

We will NEVER:

  • Sell your personal information to third parties
  • Share your data with advertisers or marketers
  • Use your information for purposes other than operating this site
  • Send you spam or unsolicited communications
  • Violate your trust in any way

Information Sharing

Your information is only visible to:

  • Other Members: Your username and any content you choose to post publicly (comments, suggestions if not anonymous, RSVPs)
  • Site Administrators: Access to manage the platform and respond to your messages. Admins can see who posted anonymous suggestions for moderation purposes only

We do not share your information with any external parties unless required by law.

Data Security

We take reasonable measures to protect your information:

  • Passwords are encrypted and never stored in plain text
  • Secure authentication system with industry-standard practices
  • Regular security updates and monitoring
  • Access controls to limit who can view your data

Your Rights and Choices

You have control over your information:

  • Access: View your profile and all data associated with your account
  • Edit: Update your profile information, email, and password at any time
  • Notification Preferences: Opt in or out of event notifications
  • Delete Content: Remove your own comments and suggestions
  • Account Deletion: Contact an administrator to request account deletion

Cookies and Tracking

We use essential cookies to maintain your login session. We do not use tracking cookies or third-party analytics that collect personal information.

Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify members of any significant changes through the site. Your continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact our administrators .

Bottom Line: We respect your privacy. Your information is used only to operate this member portal and provide you with the best experience. We will never sell your data or use it inappropriately.